Privacy Policy
This privacy policy explains how houseofutsavonline.com collects, uses, and safeguards any information you provide while using this website.
houseofutsavonline.com is dedicated to protecting your privacy. If we request personal information that can identify you while using this website, you can be confident that it will be handled strictly in accordance with this privacy policy.
All online transactions are protected through advanced electronic encryption to ensure the safety and security of your financial data. You can safely use your credit or debit card on our website with complete confidence. Your personal details, including your address, contact number, and payment information, are used solely by houseofutsavonline.com and are never shared, sold, or disclosed to any third party.
houseofutsavonline.com values your trust and is committed to maintaining transparency and security. This privacy policy outlines the measures we take to protect the personal information you provide online.
We may collect the following information:
- Name and date of birth
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
Return Policy:
At houseofutsavonline.com, we provide a smooth and hassle-free return or exchange process for non-personalized products. Requests must be communicated to our team within 7 working days of receiving the order. Returned items should be unused, in their original packaging, and in resalable condition.
If you receive a product that appears damaged, or if the package shows signs of tampering or damage before opening, we request you to refuse delivery and hand the package back to the delivery executive.
Please note that returns or exchanges are not applicable for bulk or corporate orders.
While houseofutsavonline.com takes utmost care to ensure every product meets quality standards and reaches you safely, there may be rare instances where fragile items are damaged during transit. In such cases, please contact us within 7 working days from the date of delivery so we can assist you promptly.
Ph: +91- 73850 34255 (10 AM - 6 PM)
Email: support@houseofutsavonline.com
In case of any queries regarding the product you wish to order, feel free to reach to us and we would be happy to share real-time product photos and videos via WhatsApp/email/other channels. Our WhatsApp number is +91- 73850 34255
Refund Policy:
In case of online paid orders, the refund will be made within 5-7 working days back to the same payment source used to pay for the order. In case of COD orders, customers' bank account details would be required and the refund would be credited within 7-10 working days from the date of cancellation of the order. Alternatively, refunds can also be done via PayTM.